Group Appointments

The Group Appointments feature in Booknetic allows multiple customers to book the same service at the same time slot. This is ideal for classes, workshops, or any service where several people can participate at once.

By enabling Group Appointments, you can define how many participants are allowed per session, and the system will automatically manage the available capacity as bookings are made.

How to Enable Group Appointments

1. Open the Services Module

   • Go to Booknetic → Services in the dashboard.

   • Either create a new service or edit an existing one.

   

2. Enable Group Appointments

   • In the service settings panel, turn on the Group Appointments option.

   • This allows multiple customers to reserve the same time slot.

3. Set Maximum Capacity

   • Define the maximum number of participants that can attend a single session.

   • Example: If you set the maximum capacity to 15, the system will accept up to 15 bookings in that time slot.

4. Save the Service

   • Once saved, the group booking option will be active for that service.

Customer Experience

• When booking, customers can select how many people they want to reserve spots for (e.g., booking for themselves or booking for multiple attendees).

• The booking panel will show the remaining availability for each time slot.

• Once a slot starts filling up, a capacity badge appears (e.g., 5/15), showing how many participants are already booked out of the maximum limit.

• If the maximum capacity is reached, the slot will automatically be closed and cannot be booked further.

Bring People With You

The Bring People With You feature allows customers to bring additional attendees without each person needing to make a separate booking.

• Customers simply select the number of people they are bringing with them at the time of booking.

• All participants are reserved under a single appointment, and the total will count toward the service’s group capacity.

• Example: If the service capacity is set to 10 and a customer books for themselves + 3 guests, the remaining capacity will reduce to 6.