Payments settings

The Payments Settings section in Booknetic allows administrators to configure how pricing, currency, and payment behavior are handled during the booking process. These settings help tailor your platform to match your local accounting standards and provide flexibility for managing how customers complete their payments.

This documentation explains each available option in the Payments Settings tab and how it impacts your appointment booking flow.

Currency

This setting determines the default currency used for displaying prices across your entire booking system.

• Example values: USD ($), EUR (€), GBP (£), etc.
• The selected currency applies to all services, invoices, and payment-related sections.
• Choose the currency that matches your business’s operating region.

Default value: USD ($)

Currency Symbol

While the currency selection dictates the currency type, this field allows you to customize the symbol used next to price values.

• You can input any character or text, allowing localization or branding preferences.
• For example, even if your currency is Euro, you may choose to show "EUR" instead of "€".

Currency Format

Choose how the currency symbol and price amount are displayed together.

Available formats:

• $100
• $ 100
• 100$
• 100 $

This helps localize how pricing appears on the frontend and in customer communications, matching regional expectations.

Default value: $100

Price Number Format

Controls the formatting style for large numbers and decimal places based on regional formatting standards.

Available options include:

• 45 000.00
• 45,000.00
• 45 000,00
• 45.000,00

This ensures the way prices are displayed matches customer expectations (e.g., using commas or periods appropriately for thousands and decimals).

Default value: 45 000.00

Number of Decimals

Specify how many decimal points are shown in price values.

• Most businesses use 2 decimal places (e.g., 49.99).
• You can set this to 0 if you deal in whole-number pricing, or increase it for high-precision billing scenarios.

Default value: 2 decimals

How Long to Wait for Payment

Sometimes customers fail to complete the payment process after selecting a timeslot. This setting allows you to define a waiting period (in minutes) during which the selected timeslot remains reserved for the customer.

• If the customer fails to pay within the defined timeframe, the appointment is canceled, and the time slot is released back into the system.
• Helps reduce abandoned bookings and free up valuable appointment times.

Example: Set to 10 minutes – If payment isn't received in that window, the slot becomes available again.

Customers Can Pay the Full Amount (Optional)

If you’re using deposit payments, enabling this setting gives customers the option to pay the full amount upfront instead of just the deposit.

• Useful for customers who prefer to settle their full bill in advance.
• Adds flexibility to the payment process without removing the deposit requirement.

Booking Status for Successful and Failed Payments

These settings control what status an appointment should receive based on the payment outcome after the waiting time expires.

You can configure:

• Successful Payment → Appointment becomes Approved or a custom status of your choice.
• Failed Payment → Appointment becomes Rejected, Canceled, or a custom-defined status.

This helps keep your schedule organized and avoids pending appointments hanging indefinitely.

Hide “Price does not include taxes” Message

If enabled, this option removes the default disclaimer that appears next to prices, which states: “Price does not include taxes.”

• Useful for businesses that do not apply tax or want a cleaner interface.
• Can help reduce confusion for clients in tax-inclusive pricing models.