With the Booknetic Appointment Booking plugin, you can easily send e-mail notifications to both your customers and staff.
Email notifications are indispensable for appointment booking systems. Informing customers about appointments will further strengthen the communication between the business and the customer. With the Booknetic appointment booking plugin, you can send email notifications to your customers and your staff.
Notifications can serve many purposes. For example, when the customer makes a new appointment, when the appointment date is changed, when the appointment is accepted or canceled, you can notify your customer with the help of an email notification.
Appointment Status Notifications
Informing the customers about the appointment status will leave a good impression on the customers. For example, when a change is made regarding the appointment status, your customer or staff cannot be informed of this change unless they log in to the system. However, they will be instantly informed of each update via email notifications.
Also, the Reminders feature is an indispensable feature for Booknetic. By using this feature, you can inform your customers and staff before and after an appointment. If informing your customers before the appointment creates better customer service, you can also encourage your customer to make a new appointment by sending a post-appointment notification.
Now let's learn how to install this amazing Email notification system in your own business!
There are two options for email configuration: WordPress and SMTP.
To provide WordPress email configuration, write your WordPress e-mail and set a Sender Name. That is all that you need to do!
You will need to enter SMTP host and mail information for the SMTP Mail gateway and set a Sender Name. We have shown you how to set up Gmail SMTP in detail in our documentation.
Creating Email Notification templates
Using the short tags in your subject line or body text, you can use dynamic information in the email notifications you send to your customers.
It is also possible to add an Invoice to your email notifications.
You need to send a test email to check if everything is fine or not.