Frequently Asked Questions

Booknetic is for your own site - one business, one plugin, super simple.

Booknetic SaaS is if you want to be the boss and let other businesses sign up on your platform (think “calendly”). Each gets their own dashboard. Big dreams? Go SaaS.

Getting started is a breeze. After you buy Booknetic, just download the plugin file and pop it into your WordPress site. Go to Plugins > Add New > Upload Plugin, choose the file, and hit install. The setup wizard will walk you through the basics step-by-step, no tech wizardry required. You’ll be taking bookings in no time! And if you ever get stuck, our support team is just a message away.

Absolutely! Booknetic supports PayPal, Stripe, Square, Mollie, and more right out of the box, so you can accept payments from all over. If you want even more options, like using your country’s local payment gateway, just connect WooCommerce to your site. (WooCommerce is a free WordPress plugin that lets you use tons of different payment methods, including almost any local bank or provider you want.) Set it up once, and your clients can pay however they like, with the money landing directly in your account.

Totally! You can add, edit, or remove any questions you want, so if you’re curious how your clients take their coffee, or you need them to agree to your terms before booking, just add it in. And if you want the form to change based on their answers (like showing extra questions only when needed), Booknetic’s custom forms have you covered with conditional fields. Want them to tick a box before booking? You can set that up in seconds. Basically, you’re in control of what you ask and how you ask it.

Absolutely. Booknetic can send both instant notifications (like right after someone books or cancels) and scheduled reminders before their appointment. You can reach your clients by email, SMS, WhatsApp, or even push notifications if you’re into that. No more “Oops, I forgot my appointment” excuses, and everyone stays in the loop from the moment they book to the minute they show up.

No worries, Booknetic has you covered. You can set up as many locations as you need, whether you run a business with a few branches across town or you’re expanding fast. Each branch can have its own staff members and working hours depending on them. Your clients just pick the location that works for them, and Booknetic handles the rest. It makes managing multiple branches feel just as easy as managing one.

Absolutely! Booknetic comes loaded with a bunch of native integrations, and you can connect Zoom for online meetings, Google Calendar to sync appointments, Google Analytics & Tag Manager to track activity, WhatsApp for messaging, and more. But it doesn’t stop there. If there’s another platform you want to connect, Booknetic’s webhook feature lets you integrate with almost any service out there (think Zapier, IFTTT, Make, or even your own custom solutions). So whether you want out-of-the-box integrations or need something more custom, Booknetic’s got you covered.

Yes, you can! Booknetic comes with several translations already included, but you can easily translate everything using our built-in visual translator module right inside your dashboard. Prefer using a different WordPress translation plugin? That works too.

And if you need your booking system to work in multiple languages at once, Booknetic supports full multilingual setups. Your clients can choose their preferred language when booking, so everyone gets a smooth experience. With Booknetic, language is never a barrier.

If you love tinkering, go ahead. You can create your own payment gateways or custom add-ons. Or let us know what you need, and we’ll see if we can help out with custom development.

Honestly, it’s just not worth the risk. Those so-called “free” or GPL versions almost always come loaded with hidden malware, security holes, or backdoors that can wreck your site, leak your customer data, or even get you blacklisted by Google. You also lose out on updates, support, and all the security fixes that keep your business safe. If something goes wrong, there’s no one to help you. In short, using a pirated version is asking for trouble and could seriously harm your business.

Plus, when you buy Booknetic officially, you’re supporting the real people (that’s us!) who work hard to make the plugin better every day. That means more features, faster fixes, and someone real to help if you ever need it. Stick with the real thing and you’ll thank yourself later.

Super simple. Just head over to my.fs-code.com, log in, and you’ll see your licenses and support status. There’s an option to renew your support right there. Click it, follow the steps, and you’re good for another round of help whenever you need it. If you hit any bumps along the way, just reach out. We’ve got your back.