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Google ReCaptcha

Google ReCaptcha

Categories

The Google reCAPTCHA feature in Booknetic helps protect your booking system from spam and bot-generated appointments. Especially for services that allow free bookings or pay-at-location options, spam submissions can cause significant disruptions. Integrating reCAPTCHA ensures only legitimate users are able to complete appointment forms.

This guide explains what reCAPTCHA is, why it matters, and how to set it up within your Booknetic environment.

What is Google reCAPTCHA?

reCAPTCHA is a security tool developed by Google that helps distinguish real users from automated bots. It is commonly seen on forms where users are asked to click “I’m not a robot,” solve image puzzles, or pass invisible verification processes.

The term CAPTCHA stands for: Completely Automated Public Turing test to tell Computers and Humans Apart

Google’s modern reCAPTCHA v3 version no longer interrupts the user with visible challenges in most cases—it instead evaluates interactions in the background to determine legitimacy. This creates a more seamless and secure booking experience.

Why Use reCAPTCHA in Booknetic?

Spam appointments and bot submissions are common issues in online booking systems. These can result in:

  • Blocked time slots for real customers
  • False appointment data in your reports
  • Wasted resources and staff time
  • Unwanted emails or fake contact form submissions

By enabling Google reCAPTCHA in Booknetic, you reduce the risk of automated misuse and ensure the integrity of your scheduling system—without requiring additional verification steps for most users.

How to Configure Google reCAPTCHA in Booknetic

Step 1: Generate Google reCAPTCHA Keys

  1. Visit the Google reCAPTCHA Admin Console.

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  1. Label your site for identification (e.g., “Booknetic Booking Panel”).

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  1. Select reCAPTCHA v3 (v2 will not work with Booknetic).

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  1. Under Domains, enter your website domain (e.g., yourdomain.com). Do not include https:// or subdomains.

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  1. Name your Google Cloud Project name if you don’t have any. If you do have a project, it will be selected automatically. And lastly if you have multiple projects, select the project you want to use using the dropdown button.

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  1. Click Submit.

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  1. After submission, you’ll receive two keys:
    • Site Key
    • Secret Key

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Step 2: Enable reCAPTCHA in Booknetic

  1. Open your Booknetic Admin Panel.

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  1. Navigate to Settings > General Settings.

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  1. Enable the reCAPTCHA option.

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Step 3: Insert API Keys

  1. Paste your Site Key and Secret Key into the corresponding fields in Booknetic.

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  1. Click Save Settings to apply the integration.

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Once configured, reCAPTCHA will run in the background during the booking process, filtering out non-human activity without affecting the user experience.

Summary

Integrating Google reCAPTCHA into Booknetic is a quick and effective way to secure your booking system against spam and bot appointments. With just a few minutes of setup, you can prevent abuse, protect your schedule, and ensure smoother experiences for real customers.