Telegram Notifications

Telegram add-on allows you to receive Telegram notifications about activities in Booknetic, keeping you and your staff members informed of booking events. Note: this add-on sends notifications to you and your staff members — it does not send Telegram notifications to customers in the current version. Since all notification features are managed through the Workflow module, this add-on should be used with Workflow.

To be started, find the BotFather on Telegram and Start a chat.

When you start a chat, you will see various commands. For creating a new bot, you need to write the following command to the BotFather. /newbot

Then, you need to set a name for your BOT. It is enough to type and send the Bot name to the BotFather.

Then, set a username for your bot. We would like to let you know the BOT username must end with the _bot. So, please add _bot at the end of the username. For example: booknetic_test_bot

Now, the BOT is ready! Copy the token and paste it to the proper place you see in the next screenshot.

The process is nearly done. Only a few steps remain. So, please continue to follow the documentation.

Go to the Workflow module and create a new workflow. Select the “Send Telegram message” as the action.

Click “Set up”

When you click the “To” section, then it will show that “No results found”. Do not worry. You just need to do the last step.

Find your BOT on Telegram and greet your BOT by typing anything on the chat.

Then, check the Workflow again. Now, you will be able to select yourself in the “To” section.

To be able to receive notifications as staff, all your staff members need to find this BOT on Telegram and write anything on the chat. Thus, their Telegram names will be shown in the “To” section.

Prepare your template and Save the workflow. Make a test appointment and check the feature.

Your Telegram bot is now configured. Once a workflow triggers a Telegram action, the notification will be delivered via the workflow cron queue.

How to Buy Telegram Add-on in Booknetic?

Step 1: Click on Booknetic

Step 2: Go to Boostore

Step 3: Write the name of the add-on to search bar

Step 4: Click add to cart

Server Cron Job Required for Telegram Delivery

Telegram workflow actions in Booknetic are dispatched through the workflow processing queue, which runs on WordPress Cron. Setting up your Telegram bot and configuring the bot token in Booknetic is required, but it is not sufficient on its own.

A real server cron job running every 1 minute is also required. Without it, Telegram workflow notifications will NOT be sent, regardless of how correctly your bot is configured.

See Cron Job Configuration for step-by-step setup instructions.