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Loyalty Points for Smart, Automated Customer Rewards

Add-on: 49$ / one time payment

Reward Loyalty. Increase Retention. Drive Repeat Bookings.

Loyalty Points in Booknetic allow you to turn every booking into a long-term relationship. Customers earn points when they book appointments, automatically move through loyalty tiers, and redeem their points for discounts, encouraging repeat visits without manual effort.

Whether you run a salon, clinic, fitness studio, or multi-location business, Loyalty Points helps you increase customer lifetime value while keeping everything fully automated.

Turn Bookings into Rewards

Every appointment can generate value beyond a single visit. With Loyalty Points, customers automatically earn points based on rules you define, such as booked services, locations, staff members, or total appointment value.

Points are collected silently in the background and become a powerful incentive for customers to return again and again.

Flexible Point Earning Rules

Not all bookings are equal, and your reward system doesn’t have to be either.

You can define multiple earning rules to control how points are awarded, allowing you to:

Reward specific services or service categories
Offer higher points for premium locations or staff
Incentivize bookings on certain days
Encourage higher spending with price-based rewards

Each rule can be activated or paused at any time, giving you full control over your loyalty strategy.

Automatic Loyalty Tiers (Customer Categories)

As customers collect points, they are automatically assigned to loyalty tiers—no manual management required.

You can create tier levels such as Regular, Silver, Gold, or any custom structure that fits your business. Once a customer reaches the required number of points, their tier is upgraded instantly.

This makes it easy to recognize your most loyal customers and build long-term engagement without additional work.

Points Redemption at Checkout

Loyalty should feel rewarding and immediate.

When customers have enough points, they can redeem them directly during checkout to receive a discount on their appointment. You decide:

How much each point is worth
Whether discounts are applied automatically or chosen by the customer
The maximum discount allowed per appointment
The minimum points required to redeem

The entire process is seamless and transparent, both for you and your customers.

Full Visibility into Customer Points

From a dedicated Customer Points section, you can instantly see:

Which customers have earned points
Their total points balance
Their current loyalty tier

Need to correct or reward points manually? Admins can make point adjustments with notes, ensuring full flexibility for special cases.

Insightful Loyalty Reports

Understand how your loyalty program is performing with clear, actionable reports.

You can track:

Total points earned
Total points redeemed
Redemption rate
Number of active loyalty customers

Detailed activity logs show when points are earned, redeemed, or adjusted—giving you complete transparency and exportable data for analysis.

Seamless Integration Across Booknetic

Loyalty Points is not an isolated feature—it’s fully integrated into the Booknetic ecosystem:

Booking Panel: Customers see and use their points during checkout
Customer Panel: Customers track their points, tier, and progress visually
Workflow Automation: Trigger actions when customers earn points or upgrade tiers
Mobile App: Loyalty data is available wherever Booknetic is used

Everything works together without additional configuration or third-party tools.